Corporate Responsibility

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Responsible Business

Hills is a company built on trust and responsible practices. Our customers, our suppliers and our shareholders expect us to operate ethically and responsibly. The Hills Code of Conduct details the principles and standards of personal and corporate behavior to ensure our ongoing success. The Hills Code of Conduct (the Code) is supported internally by a number of policies which provide guidance on what is acceptable behavior, requiring all Directors, managers and employees to maintain the highest standards of integrity and honesty.

The key points of the Code address the following:

  • Compliance with all laws, policies and procedures.
  • Dealing with third parties fairly and with integrity.
  • Our behaviour in the work environment.
  • Confidentiality and privacy.
  • Conflicts of interest.
  • The use of company assets.
  • Our responsibility to our shareholders as detailed in our Board Charter.
  • Environmental conduct of the business.

Any breaches of this Code are taken very seriously. The Code specifies that where a breach occurs, immediate and appropriate action will be taken. This may result in disciplinary action, termination of employment or legal action.

Hills adheres to responsible selection, functioning and governance of its Committees by its Board of Directors as set out in our Nomination Committee Charter, Remuneration Committee Charter and the Audit, Risk and Compliance Committee Charter.

Our Values


Enhance customer experience and deliver what we promise.


Respect, accountability, teamwork, integrity and safety.


Excellence in all we do, innovate and create better ways with partners.

Have Fun

Celebrate at work and in the community.


Hills recognises that the difference between a good business and a great one is people. This is why Hills is committed to attracting, developing and retaining the best possible talent who share our values and drive to make great.
Hills maintain an environment where equality, fairness and respect for each other, our customers, suppliers and shareholders is paramount. Our Workplace Diversity and Behaviour Policy underpins this objective.

Hills aim to meet our ongoing commitment to our people and diversity by:

  • Creating an environment where our people can achieve their career aspirations and balance their personal responsibilities.
  • Actively assisting our people to achieve their full potential.
  • Establishing Hills as an employer of choice.

Our Workplace Diversity and Behaviour Policy offers a number of working solutions so staff can balance personal and work commitments. Continued professional development is also extremely important to us. It’s why all of our staff have the opportunity to participate in a variety of learning and development activities, including participating in skills based, leadership and compliance training programs, traineeships, company funded tertiary studies, online learning and on the job training. Because our values are important to us, they also form part of our performance management system and our people are recognised for living our values.

The Board establishes a set of gender diversity objectives, with the aim to achieve these within two years.

The current structure shows that women account for:

Data calculated till 30 June, 2021



Women on the board


Women in executive positions


Women in the organization



Women on the board


Women in executive positions


Women in the organization

Hills is committed to further increases in these numbers in the year ahead.

All persons within the Hills Group have an obligation to maintain confidentiality of information and comply with the laws relating to insider trading as set out in our Securities Policy and Communication and Market Disclosure Policy.

Health & Safety

Hills is committed to providing and maintaining a healthy, safe and supportive working environment.

We believe that a safe and clean workplace has central importance for the operation of a successful business. Likewise, we believe workplace injury and disease are preventable through the use of clear standards of work.

Hills maintain a Workplace Health & Safety Policy which outlines our WHS commitments and sets the broad goals for all workers and others in relation to understanding their rights and obligations regarding WHS; and accepting individual responsibility and accountability for working safely.

Our WHS Management System (WHSMS) consists of corporate policies, standards and guidelines put in place to support the objectives of the policy and formalise Hills’ commitment to continuous WHS improvement. Hills is committed to aligning this system with the requirements of ISO45001 and conducting internal and external audits to assess compliance.

Hills regularly reports on WHS performance internally through a company-wide incident management system. Our primary goal for health and safety is to achieve Zero Harm

Across the entire Hills Group, our policy is to:

  • Establish and maintain responsible standards, objectives and targets for identifying and managing the WHS impacts of our services and processes
  • Monitor, review and audit our documentation, processes and performance against recognised WHS benchmarks, address any non-conformance, and strive for continuous improvement utilising all necessary internal and / or external expertise
  • Uphold our duty of care by providing a safe, healthy and environmentally friendly work place by conducting all activities with a hazard management approach that will ensure the health and safety of our workers and others
  • Commit to communicate and consult with all staff on relevant WHS matters. This includes providing all workers and others the information and training required to perform their work in compliance with our WHS requirements
  • Ensure that as a condition of employment, all workers and others understand their rights and obligations regarding WHS, and accept individual responsibility and accountability for working according to the Hills WHS Management System
  • Encourage WHS awareness and responsibility through the internal and external reporting of our performance
  • Provide equitable claims management for workers who sustain work-related injury / illness, and where required, promote effective workplace rehabilitation to achieve the earliest possible return to meaningful and productive work
  • Comply with legislative obligations and be sensitive to community expectations
  • Ensure Hills systems are compliant with the requirements of ISO45001 – Occupational Health and Safety Management Systems

All staff and contractors are required to comply with the requirements of the Hills WHSMS including all relevant Legislative Requirements relating to WHS. Hills will treat any and all breaches of our health and safety standards quickly and seriously. In the event of a breach, the responsible parties will face disciplinary action which may involve verbal and written warnings, and in more serious cases, termination of employment. In the event of a law being broken, the responsible parties will be personally liable.


We recognise the long-term importance of building and maintaining our reputation as being environmentally responsible. We are committed to reducing the impact of our operations on the environment and playing a part in influencing consumers and the broader supply chain. Hills maintains an Environmental policy, which details its environmental commitments and sets the broad goals for all staff and contractors in relation to their interaction with the environment. An Environmental Management System (EMS) consisting of corporate standards and guidelines is in place to support the objectives of the policy and formalise Hills’ commitment to continual improvement in relation to the way its business impacts upon the environment. Hills is committed to aligning this system with the requirements of ISO 14001 and conducting internal and external audits to assess compliance. Hills is committed to monitoring and addressing environmental risks across all aspects of its operations.

Across the entire Hills Group, our policy is to:

  • Establish and maintain responsible standards, objectives and targets for identifying and managing the environmental impacts of Hills’ activities, products and services
  • Conduct activities with a view to minimise the consumption of energy and other natural resources where practical
  • Conserve resources by avoiding the unnecessary use of raw materials and maximising reuse and recycling
  • Ensure the safe and responsible disposal of hazardous waste by using appropriately licensed contractors
  • Prevent discharges of contaminates to land, air and water, and respond responsibly in emergencies to minimise the impact on the environment
  • Measure environmental performance through key benchmarks and report any adverse results to the appropriate authority(s)
  • Educate Hills’ employees and contractors on the steps they must take to protect the environment
  • Ensure that Hills meets or exceeds all relevant environmental regulations in the locations in which it operates
  • Ensure that Hills meets or exceeds the requirements of the voluntary environmental commitments to which it subscribes
  • Ensure Hills systems are compliant with the requirements of AS/NZS 14001:2015 – Environmental Management Systems

Australian Packaging Covenant

The Australian Packaging Covenant (APC) is a co-regulatory initiative by Government and industry to reduce the environmental impact of packaging through improvements in design, recycling and product stewardship.

Hills became a signatory to the APCO in 2010, and continue to develop and implement action plans annually as part of its commitments to packaging sustainability, providing continuous improvement in areas such as:

  • Packaging material reduction.
  • Utilisation of recycled materials.
  • Procurement of environmentally sustainable products and services.
  • Waste avoidance, recycling, and take back arrangements.
  • Setting targets and tracking performance.
  • Consumer education.

Company Quality Policy

Hills Quality Policy
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